Patient Feedback & Queries

To ensure every patient receives Quality Treatment in an empathetic environment

Objectives:

  • Identify overall experience of the patient (with respect to Treatments, Costing, Facility etc.)
  • Target Immediate resolution of critical issues (if any) and opportunities for improvement.

How do we do?

VDC gathers daily comprehensive feedback (that includes queries on appointment, treatment, education, behavior of staff, aspects related to cleanliness and hygiene, basic amenities, convenience to reach hospital etc.) on one-on-one basis through random sampling across all the clinics. In addition, daily Focus Group Discussions (FGD) are organized among patients attending from various geographical locations driven by the faculty/ staff. Any issues identified during the feedback process, are resolved at the earliest. In addition, any probable ways to enhance our service model are also identified with the interest of providing a hassle-free experience to the patients.

Dental Care is still a neglected area due to various myths, assumptions, accessibility issues and internal fears. Through the Patient Feedback Initiative, the Vishnu Dental College understands and aims at quick resolution of issues, suggestions, queries, skepticism, challenges (if any) in the process of providing a Quality Dental Care. The feedback will also be reviewed on a monthly basis and analyzed for critical insights on patient satisfaction and thus, ensure continuous Quality Dental Care for All.


NEWS


“Perio Inspiron” – An awareness programme for Interns and MDS aspirants, 15th April 2021

“PERIO INSPIRON” is a first-ever initiative by the Department of Periodontics, […]

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PERIO AVALOKAN 2021

PERIO AVALOKAN is a comprehensive three-day revision programme in Periodontics for […]

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PERIO ADHYAAN 2021

Dentistry in general and Periodontics, in particular, is not only pertaining […]

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LATEST EVENTS


Perio-Adhyaan – A Revision Programme in Basic Sciences for MDS students

Perio Adhyaan the first of its kind which is an online […]

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PERIO AVALOKAN 2021

Department of Periodontics is pleased to announce that a comprehensive three-day […]

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Graduation Day 2021

Graduation day was organized on 7th March 2021. Padmabhushan Awardee Dr […]

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