Patient Feedback & Queries

To ensure every patient receives Quality Treatment in an empathetic environment

Objectives:

  • Identify overall experience of the patient (with respect to Treatments, Costing, Facility etc.)
  • Target Immediate resolution of critical issues (if any) and opportunities for improvement.

How do we do?

VDC gathers daily comprehensive feedback (that includes queries on appointment, treatment, education, behavior of staff, aspects related to cleanliness and hygiene, basic amenities, convenience to reach hospital etc.) on one-on-one basis through random sampling across all the clinics. In addition, daily Focus Group Discussions (FGD) are organized among patients attending from various geographical locations driven by the faculty/ staff. Any issues identified during the feedback process, are resolved at the earliest. In addition, any probable ways to enhance our service model are also identified with the interest of providing a hassle-free experience to the patients.

Dental Care is still a neglected area due to various myths, assumptions, accessibility issues and internal fears. Through the Patient Feedback Initiative, the Vishnu Dental College understands and aims at quick resolution of issues, suggestions, queries, skepticism, challenges (if any) in the process of providing a Quality Dental Care. The feedback will also be reviewed on a monthly basis and analyzed for critical insights on patient satisfaction and thus, ensure continuous Quality Dental Care for All.


NEWS


Congratulations Pappu Sai Krishna and Navya Haritha Nandina

Pappu Sai Krishna and Navya Haritha Nandina, IV BDS, won 1st […]

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Virtual National Symposium on “RISE OF THE PHOENIX”- REGEN ENDO

Department of Conservative Dentistry and Endodontics is organizing a virtual National […]

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The Book Launch Event of Dr B.V. Raju “The Life & Legacy of a Karmayogi”.

A book entitled “The Life & Legacy of a Karmayogi” on […]

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LATEST EVENTS


The Book Launch Event of Dr B.V. Raju “The Life & Legacy of a Karmayogi”.

A book entitled “The Life & Legacy of a Karmayogi” on […]

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CDE Program “Didactics, Demo and Hands-on” on Surgical Loupes by Department of Conservative Dentistry and Endodontics

Held on: 07/10/2020 Institutional resource Faculty Dr.Girija Sajjan – Didactics On […]

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Department of Conservative Dentistry and Endodontics organized a welcome meet for the I-MDS students (2020-21).

A welcome meet was organised in Department of Conservative Dentistry and […]

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